What is the 3 Day Replacement Guarantee? How do I get a defective item, ordered on chains.in, replaced?
3 Day Replacement Guarantee
All physical products sold on www.chains.in are covered under our 3 Day Replacement Policy. Notify us of any manufacturing defects or product damages at the time of delivery or within 3 days from the date of delivery, and we will issue a brand new replacement to you at no extra cost.
Please note -
Replacement can be for the entire product or part(s) of the product subject to availability of the same with chains.in. Replacement is offered for the products sold by chains.in only.
How do I cancel an order on chains.in? Alternatively, how do I return a product ordered on chains.in?
Note: All jewellery are Insured against theft and damages incurred during transit. If you receive a package that is open or looks to have been tampered with, do not accept it. Contact chains.in Customer Care on 0141-2570967 , and we will have the issue quickly resolved.
Following shall not be eligible for return or replacement -